Terms of use.

Website use

Terms and conditions

This website is owned and operated by Beech Dental. These Terms set forth the terms and conditions under which you may use our website and services as offered by us. This website offers visitors the opportunity to upload information relating to our dental services. By accessing or using the website or our service, you confirm that you have read, understood and agree to be bound by these Terms.

To use our website and/or receive our services, you must be at least 16 years of age, or of the legal age of majority in your jurisdiction, and possess the legal authority, right and freedom to enter into these Terms as a binding agreement. You may not use this website and/or receive services if doing so is prohibited in your country or under any law or regulation applicable to you.

The prices we charge for our treatments are listed on the website. We reserve the right to change displayed prices at any time and to correct pricing errors that may inadvertently occur.

Cancellation / refund policy

Should you be unable to attend an appointment or session that has been pre-booked and paid for, we will be happy to transfer your place to an alternative date. We cannot offer a refund.

Retention of right to change offering

We reserve the right to change the date or dates of appointments and offer an alternative without liability, for any reason, or for no reason.

Ownership of intellectual property, copyrights and logos

The service and all materials within it or transferred by it—including software, images, text, graphics, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music and all related intellectual property rights—are the exclusive property of Beech Dental. Except as explicitly provided, nothing in these Terms creates a licence in or under any such intellectual property rights. You agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works from them.

By uploading any content through any means to the website, you confirm that you own all relevant rights or have received the appropriate licence to upload, transfer or send that content.

Right to suspend or cancel access

We may permanently or temporarily terminate or suspend your access to the service without notice and liability for any reason, including if, in our sole determination, you violate any provision of these Terms or any applicable law or regulation. You may discontinue use and request to cancel your account and/or services at any time.

Indemnification

You agree to indemnify and hold Beech Dental harmless from any demands, loss, liability, claims or expenses, including legal fees, made against it by any third party due to, arising out of, or in connection with your use of the website or any services offered on it.

Limitation of liability

To the maximum extent permitted by applicable law, Beech Dental will not be liable for indirect, punitive, incidental, special, consequential or exemplary damages, including loss of profits, goodwill, use, data or other intangible losses arising out of, or relating to, use of or inability to use the service.

Beech Dental assumes no liability or responsibility for errors, mistakes or inaccuracies of content; personal injury or property damage resulting from access to or use of our service; or unauthorised access to or use of our secure servers and any personal information stored within them.

Changes to these Terms

We reserve the right to modify these Terms from time to time at our sole discretion. You should review this page periodically. Continued use of the website or our service after a change constitutes acceptance of the new Terms. If you do not agree to these Terms or a future version of them, do not use or continue to access the website or service.

Promotional messages

You may receive promotional messages and materials from us by mail, email or another contact method you provide. If you do not want to receive promotional material or notices, please notify us at any time.

Governing law and dispute resolution

These Terms and any related claims or disputes are governed by the laws of the United Kingdom. Such claims and disputes shall be decided exclusively by a court of competent jurisdiction in the UK.

Customer support: beechdentalreception@gmail.com

Patient feedback

Complaints procedure

We take great pride in giving our patients the best possible oral health care and customer service, and are constantly looking for ways to improve. We welcome all feedback as it helps us deliver the best possible care.

If you are unhappy about any aspect of the treatment you receive, you are always welcome to visit us for a cup of tea and a chat so we can understand and resolve any issue, big or small.

Your information

Privacy policy

Thank you for visiting our website. This notice explains how Beech Dental obtains, uses and discloses personal information. We are committed to protecting your privacy and ensuring that personal information is collected and used lawfully and transparently.

Information we may collect

Personal information may include your name, email address and other contact information, postal address, date of birth, IP address, online identifiers and information about your interests, preferences, online behaviour, location or demographics.

When you visit our website, our web server may also collect technical information such as the name of your internet service provider, the website visited previously, the pages visited on our site and the length of the visit.

How we use your information

We may use your information to provide services or content you have requested, verify your identity, respond to queries, inform you about changes to our website, improve our services, understand trends, comply with legal and security requirements, prevent fraud and maintain appropriate records.

Marketing

Where we have your consent, we may use your personal information to promote our services or send information that may interest you. You may withdraw your consent or ask us to stop using your information for marketing at any time.

Disclosure and security

We may disclose information where we have a legal duty or right to do so, where necessary to protect our rights, or in connection with civil or criminal proceedings. Where third parties process personal information for us, we require appropriate privacy, security and confidentiality protections.

We use appropriate data storage technologies and procedures to protect the personal information we hold. No system can guarantee that information will be completely secure.

Your rights

Under data protection law, your rights may include the right to be informed, access your information, request rectification or erasure, restrict processing, receive portable data, object to processing and not be subject to automated decision-making, including profiling. You also have the right to complain to the Information Commissioner’s Office.

To request access to, correction of or deletion of personal information, please contact us. We may need to verify your identity before responding.

Website preferences

Internet cookies

We use cookies and similar tracking technologies to provide a better user experience, understand how the website is used, remember preferences and, where applicable, provide relevant content.

A cookie is a small text file downloaded to your computer or mobile device when you visit a website or application. It allows the website to recognise actions and preferences over time. Cookies may be first-party or third-party, session-based or persistent.

Managing cookies

Your web browser provides controls to manage, block and delete cookies. Most browsers accept cookies automatically, so you may need to change your settings if you wish to block or delete them. Doing so may affect website functionality.

Analytics and third parties

We may use analytics services and third-party functionality that use cookies to help us understand website activity. Third-party services operate under their own privacy and cookie policies.

Protection

Data security and protection

We protect personal information using secure data storage technologies and careful procedures governing how information is stored, accessed and managed. We retain personal information only for as long as necessary for the purpose for which it was collected or to meet legal requirements.

Email marketing

Marketing messages may contain tracking technologies that record activity such as opens and clicks. Every marketing message will provide a way to withdraw consent, unsubscribe or manage your preferences.

Digital content rights

Downloads of STL files or other digital content are authorised for personal use. A chargeable distribution agreement may be negotiated with Beech Dental for authorised sharing or distribution. Please contact the practice for details.